ATTENTION PATIENTS:
FOR THE CONCERN AND WELL BEING OF OUR PATIENTS AND STAFF, PLEASE BE AWARE OF OUR POLICIES DUE TO THE MOST RECENT DEVELOPMENTS REGARDING COVID-19
Notify us if you have any of the following:
- Fever
- Shortness of Breath
- Cough, General fatigue, loss of sense of taste or smell
- Tested positive for Covid-19 or been exposed to Covid-19 in the last two weeks
We ask you to wait in your car for your appointment, please call the office when you arrive at 972-262-5181
Please know that with the continuous changes in this global situation, we are updating our protocols as needed. Our sources of information are:
- CDC (Center for Disease Control)
- ADA (American Dental Association) and
- TDA (Texas Dental Association)
We continue to closely monitor updates from the CDC, American Dental Association and our state and federal officials and keep you informed of any changes to our operations.
For our patients’ protection, we are unable to treat patients who arrive and present with a fever, cough or other flu-like symptoms, even in an emergency situation. These patients should contact their health care provider.
We want to reassure patients, we are following the CDC (Center for Disease Control), ADA (American Dental Association) and TDA (Texas Dental Association) regarding CoronaVirus (Covid-19) which include:
- Cleaning our environment the products from the EPA’s list of registered surface disinfectant products for use against coronavirus.
- Wiping doors, hands and other common area touch points for added cleanliness every two hours.
- Ensure office teams have the Personal Protective Equipment recommended by the CDC.
- Practicing and encouraging social distancing.
Please contact the office if you have a dental emergency or urgent need.
Everyone can take simple hygiene practices to help keep our communities healthy:
- Wash hands often with soap and water for at least 20 seconds. Use alcohol-based hand sanitizer (at least 60% alcohol content) if soap and water are not available. Patients are encouraged to use a hand sanitizer during office visits.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
- If you have a fever, cough and/or difficulty breathing, contact your primary physician first and seek medical attention if needed.
Please be safe and stay home, if at all possible, we are going to get through this.
Dr. Janelle Bicknell and staff
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